Quick Help
Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.
Loading knowledgebase suggestions...
Subcategories
Articles in this Category
|
I have received an anonymous gift, can I find out who sent this to me?
Due to privacy issues, we’re unable to disclose personal details about the sender of an item. Our Privacy Policy explains how we manage the personal information of our customers and why we are proh... |
 |
|
What is the Privacy Policy
Privacy Policy Privacy and Your Personal Information We are committed to protecting our customers privacy. Collection Accuracy, Retention and Security We WILL: 1. Collect and retain person... |
 |
|
Do You Telemarket?
We have a strict policy against telemarketing so we do not engage in unsolicited telephone or email marketing. If you are contacted by an individual or organisation claiming to represent us, it&rsqu... |
 |
Top Knowledgebase Articles
| Views | |
|---|---|
| where is your store located? | 12290 |
| I would like to know when I will receive my order | 11876 |
| How long does dispatch and delivery take? | 7795 |
| What should I do if I have changed my mind and want to return a product? | 5258 |
| Returns Policy / Order Cancelations | 4470 |
| Do you offer Lay-by? | 3325 |
Latest Knowledgebase Articles
| Date added | |
|---|---|
| How To Find My Tracking Number | 27-07-2018 22:45:17 |
| Claims for Missing Items | 27-07-2018 22:36:18 |
| Uppababy Warranty Claims | 04-06-2016 18:40:36 |
| Oricom Warranty Claims | 04-06-2016 18:36:26 |
| You must retain your receipt | 08-12-2012 05:57:19 |
| Warranty Assessment | 08-12-2012 05:50:58 |