Quick Help

Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

 What should I do if I have changed my mind and want to return a product?


Please choose carefully as we do not normally accept return of goods where you have simply changed your mind or made an incorrect choice.

As we are a baby store, we understand that our customers want the best for their baby / child and only want brand new products that have never been used or opened and are straight from the manufacturer. We guarantee that all products purchased from us are NEVER EX-RETURNS. This is a key reason people buy from us.

For this reason and to protect your health and safety and the health and safety of others, we do not refund or exchange for “change of mind or making an incorrect choice” purchases. 

Our staff are unable to break this policy due to our guarantee’s we make that all items are brand new and never used and straight from the manufacturer and never ex-returns.


Was this article helpful? yes / no

Article details

Article ID: 30

Category: You have already placed an order and have a question

Date added: 08-12-2012 05:53:38

Views : 6322

Rating (Votes): Article rated 2.9/5.0 (74)