Quick Help

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 I would like to know when I will receive my order


We try to dispatch orders the same day we receive them providing that the item is in stock. This is NOT guaranteed. Most items are dispatched within 24 hours. This excludes large items such as Baby Furniture.

Online Tracking:

If your items are being dispatched by Direct Freight Express or Fast Way / Aramex or Australia Post eParcel, then you will receive an email from them the day of dispatch with an ETA and the tracking information directly from their system which will enable you to see where your goods are at any point in time using their on-line system.


You can also login to My Account and get your tracking information there.

If you would like an ETA on an item which is on backorder, you can check the product page that you purchased from which is updated with the latest information from the manufacturer.


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